XF***

Goods  Oct 03,2024 PM 13:37

Is this tablet still good for drawing in 2024?

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XF***

Goods  May 11,2023 PM 16:30

Hi, can i use google Chromebook with this Artist 13.3 pro? or it need windows/IOS only?
Thanks

XF***Aug 18,2024 AM 02:39

No you will need to use Windows buy you can find tablets compatible with Chromebooks here:

https://www.xp-pen.com/drawing-tablets-for-chromebook.html#:~:text=The%20XPPen%20stylus%20offers%20the,on%20your%20Chromebook%20with%20ease.

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XF***

Goods  Sep 18,2022 PM 15:10

When will this product be restocked? Thank you.

Official mallSep 18,2022 PM 15:39

Dear Customer,

Hi，usually it takes like a month.

Best Regards

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XF***

Payment  Jan 05,2022 PM 21:18

Hi my payment isn't going through do you have anything to suggest what to do?

Official mallFeb 17,2022 PM 18:18

Hello,
Could you please send us the order number?
We will check the reason caused that issue.
shopuk@xp-pen.com
Have a nice day.
Sincerely

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XF***

Goods  Sep 27,2021 AM 04:32

Do you have screenshots for the Linux driver/config app? It would be really nice to know what features/options are available.

It would also be really cool to know if there are any plans for future additions to the Linux app...

Official mallSep 27,2021 PM 14:57

Please bring your question to the service@xp-pen.com, the technician can give you more details you want. Thanks:-)

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XF***

Goods  Sep 27,2021 AM 04:30

Can this (or any other XP-Pen Display) be used with a USB-c to USB-c cable (on a USB-C port with display function)?

Official mallSep 27,2021 PM 14:53

Sorry, the Artist 13.3 Pro can't support USB-C to USB-C. These products have this function:
Artist 12(2nd Gen) : The USB-C cable should be purchased separately.
Artist 24
Artist Pro 16TP
Artist 22 (2nd Generation)
Artist 24 Pro
Artist 22R Pro

XF***Sep 28,2021 PM 23:29

Thank you very much for this. And if I want a device that uses the new X3 chip *and* features USB-c to USB-c, which are the ones to go for?

See more answers(1)

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XF***

Delivery  Sep 22,2021 AM 03:37

Where does it ship from?

Official mallSep 23,2021 AM 11:48

Usually ship from UK.

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XF***

Goods  Sep 16,2021 PM 23:30

Hi Can you tell me how to connect this Pen Display to a 27" iMac as it does not have a HDMI port. iMac only has a small DisplayPort

Official mallSep 18,2021 PM 14:20

Hello,
Could you please send us a photo of port on your iMac?
Email: Serena@xp-pen.com

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XF***

Goods  Aug 23,2021 AM 00:30

Does this require a laptop or computer to use? can it be used on its own to draw with?

Official mallAug 23,2021 PM 17:00

Sorry, It can't be used on its own. All the drawings should be finished with a laptop or computer.

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Ka***

Goods  Oct 24,2020 AM 00:37

How thick is the pen display?

Official mallOct 26,2020 AM 09:43

Hi, the thickness is 12.9 mm. Thank you so much : ）

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Ma***

Goods  Sep 14,2020 PM 16:43

Does it work with Microsoft Office and MS Whiteboard

Official mallSep 15,2020 AM 09:38

Hi, yes. Microsoft Office should be version 2010 and above.

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Ag***

Goods  Sep 12,2020 PM 17:10

Is the pen included in this package?

Official mallSep 14,2020 AM 09:35

Hi, yes, it comes with a stylus for the tablet.

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Di***

Delivery  Aug 12,2020 AM 01:04

What is the lead time for delivery to UK?

Official mallAug 12,2020 AM 09:56

Hi, currently we will send from Europe warehouse and it will take 3-7 working days.

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So***

Goods  Jun 17,2020 AM 07:44

Is the XP 13.13 pro compatible with the Apple Macbook Air with retina display (2020)?

Official mallJun 17,2020 AM 09:38

Hi, as long as the system is Mac OS X® 10.10 or higher, it's compatible.

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Ad***

Goods  Dec 23,2019 PM 20:39

Is this compabtible with TV Paint Animation 11?

Official mallDec 26,2019 PM 15:27

Hi,
Yes. Artist 13.3 pro is compabtible with TV Paint Animation 11.

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