XF***

Goods  Nov 22,2023 AM 08:31

Is this Deco Fun compatible with Chrome? I want to use it to work in embroidery software Artistic Digitizer which I have on Acer Nitro 5.Will I be able to use it for this?

Official mallNov 22,2023 PM 18:28

Dear Customer,

Hi， The product supports Chrome OS 88 and above, this software can be used.

Best Regards

Hi***Dec 22,2023 PM 19:48

See above in the specifications it says

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XF***

Goods  Oct 08,2023 PM 14:28

Can I use XP-Pen Deco 01 V2 to annotate on google slides? Do I need extra software, any chrome extensions or drivers?
Thank you.

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XF***

Goods  Jun 29,2023 PM 20:00

Just want to double check before purchasing, is it compatible with Samsung S20 phone? And also compatible with HP pavilion x360?? Thanks

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XF***

Goods  Mar 18,2023 AM 05:51

Is the Deco 01 V2 compatible with Windows 11 ?

Official mallMar 30,2023 PM 17:35

Dear Customer,

Yes, Deco 01 V2 can work with Windows 11.

Best Regards

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XF***

Goods  Jul 22,2022 PM 21:52

Which pen does the tablet come, with PO3 or PO5 - and what's the difference?

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XF***

Goods  Jan 07,2022 AM 06:01

Hello, Can the Deco 01 v2 pen tablet be used by left hand writers?

Official mallFeb 17,2022 PM 18:19

Hello,
Yes, you can rotate the graphic tablet in the driver to 180 degrees.
Have a nice day.
Sincerely

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Lh***

Goods  Nov 29,2021 PM 17:30

Hello, I currently own the Artist 15.6, and I was wondering if this one is compatible to install on the same PC at the same time, or would there be conflict on the drivers? Thank you!

Official mallDec 02,2021 AM 10:31

Dear Customer,

The drive will not conflict.

Thanks

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XF***

Goods  Nov 20,2021 AM 03:09

Is it possible to turn off the tilt feature if required? I'm torn between this and the V1. While I do some sketching, I'm also going to be doing hard edge logos too and have heard that tilt can make that hard.

Official mallNov 22,2021 AM 11:45

Hi, you can't turn it off. However, some drawing softwares don't support this function and you can choose Deco 01 if the tilt does bother you. Both are great products.

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XF***

Goods  Sep 13,2021 PM 18:34

i wanted to know if using it on a tablet will decrease the available work space on the drawing tablet. because i saw some reviews on tablets with different brands that say when you use it in a tablet you can only use half the active work space area.

Official mallSep 18,2021 PM 14:31

Hello,the active work space area will not decrease.

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XF***

Goods  Sep 13,2021 AM 05:59

Hi i wanted to ask if this is compatible with a lenovo tablet that is octocore and if using it on a tablet will decrease the active work space.

Official mallSep 13,2021 PM 14:41

Hi, It depends on which operation system featured on your device. The Deco 01 V2 can only comapatible with Windows®10/8/7, Linux (Detailed versions), Mac OS X® 10.10 and above, Android 6.0 and above, and Chrome OS 88.0.4324.109.

XF***Sep 13,2021 PM 18:32

yeah then the operating systems fine. but i also wanted to know if using it on a tablet will decrease the available work space on the drawing tablet. because i saw some reviews on tablets with different brands that say when you use it in a tablet you can only use hald the active work space area.

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Pe***

Goods  Oct 26,2020 PM 19:38

If the warranty runs out can I still send the pad back for repairs?

Official mallOct 27,2020 AM 09:59

Hi, currently we provide a warranty period of 24 months for our products. Thank you so much : ）

Pe***Oct 29,2020 AM 05:45

That wasn't what I asked. What I was asking is after the warranty has expired can I still send the art pad back for repairs/replacement?

Official mallOct 29,2020 AM 09:40

Hi, currently we don't offer repair or replacement service after 24 months warranty. Thank you so much : ）

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TA***

Delivery  Oct 14,2020 PM 17:45

Hi, this is Talal Malik from Pakistan.
I run a online school here in my country with collaboration with UK company.
I need to buy 10-12 pieces.
Can you brief me about the delivery to my address.
Karachi Pakistan

What if i pay you the payment online?
Is it possible.
What will be the cost for per head.

Official mallOct 15,2020 AM 09:39

Hi Talal, please write to winnie@xp-pen.com for bulk purchasing. Thank you so much : ）

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Pa***

Goods  Oct 14,2020 AM 02:24

Is it compatible with Krita?

Official mallOct 14,2020 AM 09:55

Hi, you can claim free softwares by enter the serial number on the backside of the product. Please visit this page: https://www.xp-pen.com/verify/index

Pa***Oct 27,2020 AM 00:41

That doesn't answer my question. Is the drawing pad compatible with the art software Krita?

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Ha***

Goods  Apr 12,2020 PM 20:19

does it come with the pen?

Ha***Apr 12,2020 PM 20:37

yes

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