XF***

Goods  Jan 06,2025 PM 21:47

Please confirm whether this is compatible with Ibis Paint X?

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XF***

Goods  Apr 17,2024 PM 20:10

Hi, I have a question. Is this item G640 Android compatible?

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XF***

Goods  Feb 25,2023 AM 08:29

does this product work on chromebooks?

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XF***

Goods  Dec 07,2021 AM 00:11

is this tablet also the one with the cover?

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XF***

Goods  Dec 02,2021 AM 03:03

i saw a video by Binfy saying there was a flaw and that flaw was the raw input there is a version with 240+ and one will 200 i want to know if this tablet is the one with 240 and it doesn't fell like your moving the pen through syrup

Official mallDec 02,2021 AM 10:28

Dear Customer,

It's the one with 240.

Thanks

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XF***

Goods  Nov 19,2021 AM 01:40

Do you guys still sell the Rev A version? If you do, how can I get exactly Rev A and not the Rev B one?

Official mallNov 19,2021 PM 14:24

Hi, please leave a note that you want a Rev A when order. Thank you so much : )

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sa***

Goods  Jan 10,2021 AM 08:34

Price in New year sale section 34.99 but not get applied on buy now option

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Th***

Goods  Jan 09,2021 AM 05:34

Hi

How much movement should there be for the pen tip?
I assume the in and out movement is for pressure sensitivity, but there is also movement from side to side.
If I do small handwriting, the up and down strokes are being absorbed and it end up with a much flatter text than I had intended.

So, should the pen nib wobble?

Official mallJan 09,2021 AM 09:43

Hi,

To assist you better with technical problems, please write to service@xp-pen.com for professional technical help. Thank you so much : )

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Te***

Customer service  Dec 07,2020 PM 18:44

I understand that the working area of the XP-PEN Star G640 Drawing Tablet Signature osu! is 6" x4". I assumed that the measurements were taken horizontally and vertically, however your online video indicates they are diagonal. Please confirm which is correct.
Regards
Terry James

Official mallDec 08,2020 AM 09:38

Hi, it is measured horizontally and vertically.

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ma***

Goods  Nov 30,2020 AM 04:43

Hi
can i connect the g640 to an ipad pro?
or can i connect to a lpatop running windows 10?

thanks

Official mallDec 01,2020 AM 09:44

Hi, you can connect it to a laptop with Windows 10, but currently, it doesn't support the IOS system.

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Ti***

Goods  Nov 10,2020 PM 22:42

I am the Vice Principal at Welbeck College (Loughborough).
We would like to purchase 150 XP-Pen G640s.
What is your very best price for a bulk order for a school?
Thanks
Tim Hayday
vpa@dsfc.ac.uk

Official mallNov 11,2020 AM 09:37

Hi, for bulk purchasing, we'll contact you via winnie@xp-pen.com soon. Thank you so much : )

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Lo***

Delivery  Oct 14,2020 AM 09:06

Is there any way you guys can ship to the United States?

Official mallOct 14,2020 AM 09:57

Hi, please visit https://www.storexppen.com/ for purchasing in USA. Thank you.

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Ca***

Goods  Aug 24,2020 AM 08:55

What rev is this rev a or rev b (rev a being the older one and rev b being the newer one) I have heard bad things for osu about the rev b of this tablet

Official mallAug 24,2020 AM 09:46

Hi, this one performs very well on OSU! based on our customers feedback.

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