XF***
Delivery May 22,2025 PM 23:41
Need this delivered asap as for business purposes please
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XF***
Goods Mar 16,2025 PM 23:25
does this cable work with the artist 15.6 pro v2?
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XF***
Goods Feb 26,2024 PM 22:28
does this work for the artist 12 pro 2nd gen?
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XF***
Goods Oct 08,2023 PM 23:32
Hi, do I still need to use the red USB to plug into power supply if the display is already powered by my laptop? Can I just use the black USB and ignore the red one?
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XF***
Goods Nov 11,2021 AM 07:50
Can you use a USB extender on the red USB end to help it reach a wall socket?
Official mallNov 11,2021 AM 10:49
Hi, as long as it can supply power correctly as the red USB is only for powering the tablet.
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Fi***
Delivery Apr 29,2021 PM 23:57
Please deliver as soon as possible - I'm currently working on a final project which revolves around animation, however my tablet stopped working around this time and I believe it's to do with the USB cables. My computer keeps notifying me that it doesn't recognize the USB device and when it does, only either the pen or the screen works - it's never simultaneously.
Thank you.
Official mallApr 30,2021 AM 09:38
Hi, yes we will deliver it asap. May I also know your order ID?
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Fr***
Goods Sep 29,2020 PM 22:42
Please deliver Asap as I need my device working for business purposes.
This is a first tablet purchase and I am concerned already with the quality of your products as the HDMI part of the cable that Came with my 15.6 Pro stopped working within a matter of months.
The Pen still works and sensitivity, however I can't get the screen to turn on.
Official mallSep 30,2020 AM 09:57
Hi, we'll send you the cable ASAP. It will be shipped on Sept. 30th from China. Feel free to contact us through shopuk@xp-pen.com if you have any further question.
Have a great day!
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